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Love the customer
Everything has been great nice n clean love the phone app
I'm happy with my space
Happy with the space that I received but will be looking for an upgrade
Easy to rent, clean, and very friendly customer service!
Easy to rent, clean, and very friendly customer service!
Clean, easy, but overpriced
The facility is great - I just wish the price was a bit lower.
"Thank you for your reservation" "what reservation?" they say
"Thank you for your reservation" is what the prompt said. My reservation, which was confirmed 24 hours beforehand, was not honored with the ludicrous excuse that an e-booking had taken the space I had RESERVED and shown up to claim on the day of my move.
THANKFULLY the staff at this particular location where well-intentioned and helpful, if a little fumbling, and we were eventually offered a different space at the same rate. I don't know if this was human error, a problem specific to e-rentals, or the norm for Public Storage but anyone doing marketing, PR, or management at this company needs to address anything that prevents you from honoring reservations.