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Poor customer service
The manager was 90 minutes late to meet me, she left as soon as she got my money, I had to drive around back by myself and find my numbered spot and someone else was parked in it. It took another 90 minutes to reach someone to help me that wasn't nasty about how there was nothing they could do to help me.
The manager is kind and was an easy...
The manager is kind and was an easy process. 4 stars because my storage unit has a strange smell to it. Also there were more charges that was let on when I took advantage of the $1 first month rent. I still ended up paying the same amount as a months rent because of all of the add ons associated with renting a new unit.
From the time I received a call from...
From the time I received a call from Jen after I filled out the form on line with in minutes she called and was very nice and friendly. Confirmed my date of moving in the building. Then when meeting at the office and going through everything and walking to view the building she was very helpful. I'm not sure if I asked about having my own lock but she had one for me too use other than that everything went well. Thanks
Great Experience
I had a great experience with Public Storage when I needed a storage unit.
The web site made it really easy to...
The web site made it really easy to reserve the storage unit and the management team was friendly and very helpful.