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Overall outstanding
Site and service outstanding.
Dollies need some work-wheels lubed.
Personnel polite and helpful.
The manager was very helpful and...
The manager was very helpful and friendly. He wanted to make sure that our spot for our RV was ok and if we had any problems parking.
Easy and great price
Great price, Customer service and easy move in
Job Well Done.... ????????????????
I just want to take the time to say that I really appreciate doing business with Gerardo(at the Kelly Johnson Parkway Location), he exemplifies what "Customer Service" is all about.... He continues to go above and beyond to accommodate me in any way that he can, and it just feels good as a long time customer.... It's been about 10 years or so that I have rented a storage space there, I have seen many different employees come and go, and in all of those years, I may have had 6 interactions with them, but with Gerardo, I've had about 4 in about a two month span and it has been great.... I would like to say "Thank You".... ????????????????
Excellent customer service so far
Excellent customer service so far ! It's been less than a month but I was moving boxes due to an emergency and during the pandemic I would say the customer service is great !
I thought I even lost my keys for my lock right after moving my boxes ! Again the customer service agent was great when I called ! They gave me very efficient and helpful Advice and I feel even more confident now with the company .
Thank you !