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Well organized and clean facility.
All the customer service and the organization of the facility are good except there is no light in the storage room.
Fast & Helpful Staff
The staff was very helpful and quick, walking me to my unit to be sure that everything was working well. In addition, the facility is really clean and well-organized. They have really thought through the process of obtaining and moving into a unit so directions for all the processes are clear. I did have a little trouble setting up my on-line account - possibly my own fault - but I think it could be improved a bit.
Clean
Convenient location, good service
Their software & signs are really bad making customer service worse
Their software and signs on the property are really bad making customer service worse. Their agents don't get the right info or don't have access to do many things. All they do is redirect users to use the app.
The place is new and clean
I moved from a different storage place and this place was less expensive and Cleaner. If you are on an upper floor, you have to take the elevator and it’s a little bit of a hassle to type in your code before using the elevator.