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2nd floor unit- 8 months
Luggage carts were never available, until the day we vacated the unit. And we were once told by a manager "I don't know where the carts are, even I can't find one, maybe they were all stolen".
Elevator on our side was broken on the day of move out. In general, elevator doors take time to close, and stairs are not easily accessible.
They were waiting for us to leave and I received a notification that my unit was vacated in about 20 minutes of clearing out our stuff, without us intimating them.
Overall, great price but for a reason.
where are the hand carts?
Location is ok, and price is good. However, while free hand carts for moving are advertised, there were none available on any of my visits over 5 consecutive days, which made the move-in extremely tiring and much slower. The manager said that even she couldn't find one, "they were probably stolen or something".
Quick and streamlined move in process but not the cleanest
Easy move in process but grungy elevator and there were snacks in my unit leftover from the previous owners
Great location and clean
Great place to store things that u have. I would use the storage facility again if I had to
Great except one thing
This is very nice clean and climate controlled storage facility. Also I love the fact you are able to drive inside. My only complaint is the hours allowed to be inside the building I have no time to move anything with my work schedule. If you go past the closing time even by 5 minutes Public Storage sends a text and an email with a warning. Not so sure if I would store here again.