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Don't use third party sites to set it up
My complaint is more for the third party source rather than the unit itself. I set up for the 1st. I paid early like it recommended and turned out I paid for the previous month and had to pay more once the 1st came around. Y'all need to specify when the move in date is so you don't scam people out of their discounted month. I called the unit and they said it's the third party's fault. Don't go through this site. Go straight to ko storage website.
Quick and painless
Loved being able to do all online- it was last minute but no problem at all.
Storage
Storage was easy to get to but on a time crunch to move so not being able to move after 9 limits my help. Also hate doing everything online. I may have gotten a bigger unit if I was to go and view a unit before purchase.
review
Everthing went well. I didn't realize that my spot could be taken by someone else until I paid even though I had a confirmation number, so I had to pay earlier than expected to hold the unit;
Clean, secure, facility
Everything is done online. There is no one to speak with onsite, but overall it seems to be very clean, secure and affordable