Public Storage - Salem - 12 Goodhue Street
Salem, MA 01970Make a reservation
Lock in your low rate. Easily cancel or change your reservation at any time.
See Prices
Available storage units
Storage Units
$1 first month rent
- Climate controlled
- Swing door
- Interior
- Climate controlled
- Swing door
- Floor 1
- Interior
50% off 1st month
- Climate controlled
- Swing door
- Interior
50% off 1st month
- Climate controlled
- Roll up door
- Interior
50% off 1st month
- Climate controlled
- Roll up door
- Interior
50% off 1st month
- Climate controlled
- Roll up door
- Interior
50% off 1st month
- Climate controlled
- Swing door
- Interior
$1 first month rent
- Climate controlled
- Roll up door
- Floor 1
- Interior
50% off 1st month
- Climate controlled
- Roll up door
- Floor 1
- Interior
$1 first month rent
- Climate controlled
- Roll up door
- Interior
- 1
- 2
Facility Map
Features & amenities
BILLING
- Credit cards accepted (Visa, AMEX, Mastercard, Discover)
- First of month
- Email billing available
- Auto-pay available
- Checks accepted
- Cash accepted
ACCESS
- Electronic gate access
- Elevator available
MOVING
- Moving supplies for sale
VEHICLE STORAGE REQUIREMENTS
- Vehicle requires registration
- Vehicle must be running
- Vehicle requires title
SECURITY FEATURES
- Fenced and lighted
OTHER
- Insurance available
- Homeowners/renters insurance accepted
- Insurance required
- Vehicle requires insurance
ADMINISTRATION
- Admin fee: $29.00
Office Hours
Access Hours
1. Select Your Unit
2. Reserve for free
Cancel or change your reservation at any time risk-free
3. Visit your facility
4. Move in
Customer reviews
Need more rolling carts!
I'm glad I'm on the first floor and near the entrance because I had to carry my stuff in more than once. There just doesn't seem to be enough carts.
Bait and switch
I reserved a 10x10 unit online and scheduled my move in date. It was said to be a ground floor unit at a price if $164.
When the day of my move in arrived I was informed that there was only one unit left at the facility, it was on the second floor, and it was $180 a month. Almost $170 more a year.
When I was understandably upset that the unit I reserved apparently didn’t exist I was told that the reservation I made (the same one that literally every thing I received referred to as my “move in date.”) wasn’t *actually* a reservation for a storage unit, but only to “look at a storage unit” and it didn’t guarantee me the pricing or unit I reserved.
Literally nothing in any of the emails or communication I received up until that point indicated any of this. According to the manager on duty because the reservation doesn’t actually reserve, well, anything apparently, that last unit could had been rented earlier that day and I would have had no unit at all to move into on my scheduled “move in day.”
This is a disgraceful and very clearly intentionally misleading business practice. When you reserve a rental car, are you making a reservation to “look at” a car? NO! When you reserve a hotel room, are you making a reservation to “look at” a hotel room? NO!
And nothing about any of the process, including referring to my reservation date as my “move in date” indicates anything other than that I reserved a specific space, at a specific rate, that would be move in ready on that day.
Honestly what if they had rented out that last unit and I showed up to my “move in” day with a u-haul full of belongings only to be told that there were no more units.
Absolutely terrible business practices and I feel like I was intentionally misled.
The staff was friendly and very...
The staff was friendly and very knowledgeable about the services. The place is very clean, organized and seems very secure.
customer service at it's finest
The customer service was what made my experience amazing at public storage. Diana showed me the unit and discussed what would be finically realistic for me. She made sure my move in day would be easier by having proper packing and boxing. Public storage was the easiest part of my moving experience.
The call center agent was very nice and...
The call center agent was very nice and efficient. I also was impressed with the onsite person Mary who assisted with storage unit.
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Reviews Summary
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This unit fits the contents of one large closet.
Best for storing:- Seasonal decorations
- Off-season clothing
- Boxes of personal items
- Outdoor and camping gear
- Small furniture
This unit fits the contents of one bedroom or dorm room.
Best for storing:- Mattress set
- Small couch, table and chair set, and desk
- Boxes of personal items
This unit fits the contents of two small rooms.
Best for storing:- Mattress sets
- Large dining set, bookcases, an desks
- Washer and dryer
This unit fits the contents of one large room.
Best for storing:- Multi-piece bedroom set
- Living room set with couch
- Refrigerator
- Boxes of personal items
This unit fits the contents of three to four rooms.
Best for storing:- Multiple bedroom sets
- Large appliances and furniture
- Patio sets
- Boxes of personal items
- Small cars, boats, and other vehicles
This unit fits the contents of a two- to three-bedroom house.
Best for storing:- Multiple bedroom sets
- Large appliances and furniture
- Patio sets
- Boxes of personal items
- Truck, trailer, or other mid-size vehicle
This unit fits the contents of a four- to six-bedroom house.
Best for storing:- Multiple bedroom sets
- All large appliances and furniture
- Patio sets
- Boxes of personal items
- Truck, trailer, or other mid-size vehicle