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Great customer service
Staff was very friendly and helpful. The units have seen better days but are secure and convenient. Would recommend.
The manager was professional
The manager was professional, knowledgable and friendly. The facility was standard and met expectations.
I love public storage
I love public storage. Good security, good facility, friendly staff.
My only complaint is the price
My only complaint is the price. Remove that and it is a really good place to store your things. I have used public storage many times in the past, currently i am in west seattle. The manager Sandra is amazing and the place is always super clean
The security is absolutely terrible!
The security is absolutely terrible! The gate is torn down on the Delridge side, which is a bad neighborhood. The door to the building literally opens by pushing it with one finger. There is a 2 inch gap between the double doors. If I had to guess someone hit the door with a truck to bust it open. Just by looking at the door you can tell it isn't secure. During my walk through with the wonderful sales person she stood in front of the door so I couldn't see it. I really loved the woman who sold me the unit and truthfully she is the reason I purchased. I put in my code on the door incorrectly and it just pushed open, seriously with one finger. This is how I know, I told the woman who was there sweeping, she agreed and said she would tell someone. The thing is she didn't at all seem surprised or shocked. It was clear that this has been an issue for a while. There are not cameras inside the building. It's clear people might be living here as well, it smelled like urine inside near my unit.