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Clean facility and accommodating staff
Secure and quiet. It would be helpful to have some carts or someway to haul items to the units and ability to hold the doors open. Parking seems limited but it was a pleasant move none the less.
Easy set up and one of the employees was friendly the other no so much.
Finding the storage unit online was very easy and setting up the appointment was easy as well. The employee, Laura, was very friendly and nice and made the entire experience very stress-free. However I returned another day and there was a male worked who was not very nice.
We had a 10X20 unit saved with a...
We had a 10X20 unit saved with a appointment at 4:00 pm. When we got there a 4:00 it was rented to someone? But Laura found another unit a little bigger for us at the same price. I let her know that she should have let the other renter know it was all ready renter with a 4:00 appointment and if l did not show it was there. She set the appointment time. All good now.
Site manager was professional and...
Site manager was professional and informative. Place in Soquel, CA is relatively newer and clean. Kudos.
Would like more dollies and flat carts...
Would like more dollies and flat carts available.