Public Storage - San Diego - 9550 Kearny Mesa Road

Needed to store my Hod rod and it's parts

Everything was as advertised, Anna was great. Helped me out when I was in a jam

Scare tactics for sales and office closed during business hours

Use of scare tactics for sales (locks, insurance) and shoddy customer service. Office was randomly closed during business hours with no note on the door.

Unit was rented out with broken latch

I had signed up for no contact move in which was great. I got to the unit and saw that the lock was inside of the unit and I proceeded moving all of my things in. As soon as I was done I went to lock the door and realize the door bracket was loose and broke. I could not lock the door. I went up to the front and the manager was away so I had to wait 20 minutes until she returned. When she did she told me that I would have to move units. The unit that I moved to actually had to be in the building next door. It was a very long and tiresome process as i was ny myself. if whoever chose the unit for me would have just done the diligence and checked that the door and lock/latch actually worked I wouldn't have had to go through an extra 1 1/2 hours of unnecessary moving twice.

So far so good

Reasonable prices, not sure yet if my stuff will stay dry or stink, so far so good. They want you outside the gate by 6pm

good value

only negative is requirement to buy insurance at an addition $15/month which was not noted prior to move in.