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Good experience
Josh was very patient with me setting up the account and showing several units to meet my needs!
Excellent experieince
Easy process to get started and move-in
Great Facility
Really like the ability to park inside
Not well organized
The actual storage place was further than expected. They didn’t give good directions for which building I needed. Ended up moving boxes in the pouring rain. Also the gate wouldn’t open for my car so my stuff is unlocked presently
The elevators didn't work when I tried to move into my 3rd for unit.
It was much hotter than I expected for a climate controlled storage building. It is so hot here in Texas, so I spent the extra money on a climate controlled unit. But, I was very disappointed when I got to my new unit to unload my first load and it was so hot inside the main building. Then, we got to elevator #1, and it wasn't working. Bit, there was no sign anywhere to tell us that. We looked at the map and found elevator #2, further away from the entrance, but it wasn't working either. We finally found a repair man who had to use his special passcode to let us up and down to the 3rd floor for each load to and from our truck outside. So, our first day was much longer and hotter than it should have been. The price is good, but you get what you pay for, I guess.