Public Storage - Canal Winchester - 5275 Gender Rd

Good place

Very big and spacious lot to move around trucks! Love it.

Excellent service

The site manager went above and beyond to accommodate my needs and find the unit I was looking for. She also went and got a move in cart for me to put my stuff on. She wasn't aware at the time that I'm partially handicapped and don't walk very well at times ( I have good days and bad days with it). Thank you!

I was so disappointed in the customer service.

I signed up online, but I needed a little help just to be sure I did it all correctly. That gentleman was nice, but I was under the impression that I was able to get the special deal that was going on for the units. The next thing that happened was I was billed for multiple units. When I called twice to inquire about this, my calls were not returned. I arrived at the storage facility at 2:46 pm after driving 4 hours, and the office door was locked. I knocked on the door and a few minutes later a lady answered the door. She was not in a very good mood it seemed . I asked if I could use the restroom because I had been driving for hours and the moving truck would soon be at the facility. I was told no and to go down the road to a gas station. I asked about the special that was going on and she told me my unit couldn’t have it. My experience with public storage has been horrible. On the flip side Two Men and a Truck moved my things, and I can’t say enough good about them. They were kind, attentive, helpful, and professional. What a contrast in the two companies!!

Nice facility

Quick and easy experience in a convenient location.

Very Respectful, Knowledgeable and Lovely

I met this lady over there and she's a very very good person and her name is Jasmine and I wish everyone is like her, very knowledgeable, respectful, make you feel comfortable and she helped me so much while I was there through out entire time.