Public Storage - Shoreline - 19237 Aurora Ave N

Horrible place to keep your stuff

Staff was always extremely rude and condescending. Move-in was ok but quickly escalated to poor renting conditions. Customer parking is non existant. Got evicted for breaking some minor rules which I hadn't ever even heard about at any other location. Eviction occured 2 days after paying rent, of course. Way to keep your quota up!

Easy process

Great way to get storage setup. I did everything online and then used the app to access the building and they had my keys waiting for me!

Superb customer service

Access hours are up to 9pm!
And they allow self online check in for some units
Staff is super kind and friendly. Very helpful

Dirty and rude

I got a 5x5 unit for 72 dollars which at the time i thought was good. Every month the price would increase. I was paying 95 dollara a month by the time i moved out. I thought that as long as i was in the gate by 9pm i was okay. I got locked inside unable to open the gate until they finally answered the phone at 11pm and finally let me out. The lights are motion detected but are really crappy. I have to walk halfway down the pitch black hallway before the first light comes on. Very creepy. I always felt like someone was standing right next to me when i was in there alone. Plus it was old feeling and dirty. You can have as many spiders is you can handle too.

Disastrous move-in

It's a decent unit, clean. It was a disaster moving in. No person in the office on the day I was supposed to move in. Ended up driving several miles to another public storage to get an access key that didn't work until the manager at my complex came back the next day and fixed it, so I lost the first day and the helper I hired.. Promised a ground floor unit; it's on the fifth floor. Big hassle and money list. Not a great beginning.