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Customer service was great
Very professional, when I first called I didn’t have appointment, but customer service allowed me to come in anyway
Clean, simple and easy
Reliable storage at a reasonable price.
Convenient
I initially reserved a unit online. I got a call back real quick afterwards to confirm & do all the paperwork via email. I didn’t even have to go inside to get my unit number & lock. It was super convenient I loved the experience.
Surprise Charges
So the property manager Julie is super nice but I was surprised by how many additional charges their are. You have to buy this 20 dollar lock you have to have 15 dollar a month storage unit insurance and this Admin fee so setup jumps from 25 dollars to over 60 dollars and you have an additional 15 dollars tacked on to your monthly rent.
Easy peasy
Fantastic customer service! My check in was quick and easy. Friendly staff! Information was clear and very helpful.