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Wrong information
I wasn’t happy with the location of the unit I rented so I figured I’d go in person talk to office and figure out a move etc, we’ll
My paperwork from the storage says open Monday, Wed and Thursday 9a-5p, we’ll although not convenient to leave work and go wed at 11a
But I feel better with in person convo’s they can’t blame website or corporate..
Well, CLOSED
WHY??
so I call and I’m on hold about 22 mins so I opt for a call back
Eventually they did
And he wasn’t the manager I hit button 8 to speak to
He was someone sitting across the world just answering the phone..
Well, another day I’m not fully moved in because why finish if I can move..
So I left work
And not finished making bing in unit
On to another unaccomplished day
So Disappointed
Nice manager Josh
Easy drive up to load & unload.
Great customer service
Service agent was friendly and very helpful.
Great experience
The check-in process was very easy and fast.
Nice unit
We have had a unit for 4 months and we have enjoyed it very much.