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As a whole the company is average.
As a whole the company is average.
The specific location I rented from had issues with their system being offline during routine hours, which resulted in being unable to access my unit for over an hour. There was also an attitude problem with the on site manager performing below standard regarding customer service. This created an unpleasant and inconvenient set of circumstances. The unit itself was clean and acceptable for garaging my vehicle.
I would have given a higher rating if not for the substandard, and frankly disrespectful attitude of the on site manager.
I have used this facility before and...
I have used this facility before and was extremely happy with the the staff ! That's why I came back!!!
great
Until now everything is been great, the girl in the office was great i give her a 5?
I have stored my things in many public storage units and have yet to experience great customer service like I do when I speak with their employee Burgundi. I recently lost the keys to my unit and she was more then helpful with replacing them, asking if I needed the old one cut, informing me of a refund if I find the missing keys, etc. She even had the doors to the office open a few minutes early when I arrived worrying about my unit, which was extremely helpful since I had a cranky 9 month old!! She has been very helpful from the beginning and I will definitely be returning to this location in the future!
Burgundi was grate, she told me all i needed to know and she recommended a few thing that i will need for my storage. Burgundi was very polite, organize, professional and helpful.
I will definitely recommend this place to my friends.