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Associate never helped my account problem.
Why review I leave voicemail to help with my account. It's been 3 days and still no response.
Good facility
The move-in process was very quick and easy.
Good customer service
Tami, the mannager, was fantastic. Most courteous and helpfpul. For example as I was ready to leave, she called to me to say I had not put the lock on my unit properly. She went out of her wayto explain and help me put it on moore securely. That's good customer service.
Quick and easy check in
There are a lot of easy access options, including contactless check in and Bluetooth gate access from your phone. They were upfront about requirements and options. The negatives are that I rented a 5x5 unit, but the width is closer to 4 or 4.5 feet, and the door stuck the first couple of times I opened it.
Clean and very nice customer service
Sue was very nice and very helpful