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Satisfying experience
Staff was very attentive to my needs. Very polite. Facility is well protected and very neat and clean. I was not able to get back to put a lock on it and manager called me and informed me of walk through. Put a lock on for me until could get there next day. Very satisfied.
Infested with rodents
I’m a property manager that travels I put my items in storage may of last year . I came today to retrieve my items as I have finally moved to a permanent location. When I arrive to my storage to my surprise all my items furniture clothes boxes had been infested with mice! Today dropping urine blood in my mattresses/ furniture beds . I was not able to keep any of my items management state they just found out about this issue however the mice are skeletons barely any fur . My question is it doesn’t matter when you found out why wasn’t any one informed ! And then I was told well because my unit was close to the field it kind of happens . Again I am a property manager of a multi family property and in managing said property located around neighborhood gardens and shrubbery . I’ve never had a rodent / bug infestation I didn’t take immediate action on and notify my tenants as I did so. Being told “ we just found out “ when the rodent have clearly been day for months is unacceptable! My entire three bed home was in this storage and I lost everything
Great Experience
Tamika was awesome. She helped answer my numerous questions with patience and if she did not know told me and sought out the answer. Easy access !
Smooth process
We booked online n walked in to do our paperwork which was easy and the Cust service was excellent
Excellent experience
Everything was smooth and perfect. Zero issues! Customer service and communication were superb.