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Terrible first experience
Code didn't work. Calls and Knocks for help from the external door go unanswered. Took 15 minutes to get a working code and it isn't synced with my app now. The elevator calling from the access box is a nightmare.
Awesome Customer Service
I had such a great experience at public storage. The man by the name Jermaine was sooo helpful to me. He was patient, knowledgeable, professional and made me feel right at home.
Thank you
Excellent customer service especially from Lovette She is the reason I rate this place with a 5 star !!! wow she was so helpful and kind! great personality I couldn’t thank her enough for her great work.
Quick processing
I was able to get my belongings in quickly and the rep that assisted me was very nice.
The Public Storage staff member that I...
The Public Storage staff member that I worked with, Brittany, was excellent. She gave me a level of customer service that went above and beyond, and made me feel like a valued customer.