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Clean and great price!
Process was super easy, price is great! A bit disappointed in the access hours only being 9:30am-6pm… makes it hard to do anything before or after work. Very thankful they have contactless online check-in, etc. because no office staff member has shown up for work in 3 days (at least not the hours I have been there). I had planned on buying a few boxes and things from them, but wound up having to order from Walmart instead since the office never opened. The facility is safe, clean, and easy to access and again, the price can’t be beat!
Clean, new and safe
It's clean safe and protected. Brand new building plenty of parking and manybdifferent climate control units
So Far So Good
Move in and paper work was very easy and quick.
overall the facility was clean and no musty orders that would indicate water issues.
The person on duty that day was helpful .
They day in moved into my locker there was many other people doing the same.
The only staff person on duty was amazing and efficient when dealing with the many other new renters.
Great unit
Great price and climate controlled unit.
Clean, but Except Extra Charges
On line process was easy. The facility is new and clean. The hours are limited, but that's understandable since the neighborhood is not the best.
However, be aware of the extra charges that will be piled on. You have to have insurance, even if your goods aren't worth all that much. It's FAR too expensive and they won't let you get away with not having it.
Second, they will force you to use their lock, even though they make it sound as if you can bring your own. Don't believe it!!!! I just vacated another storage unit from another company where I had this same lock for 5 years. Yet, it wasn't good enough for them. Just another way to hit you up for $20.
Typical American customer service. The price being quoted is never the price you will end up paying.
The workers are decent people, who are trying to cope with a management that forces theses policies onto the customers. I feel sorry for them.