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Meets Storage Needs - Secure and Clean
You have to make a reservation to meet staff to begin a contract at this location; staff let me know that they are NOT in the office to meet customers unless there is a reservation. That aside, the place seems secure, is clean, has good rates (to start), and is even tech-y enough to have its gate opening code connect to an app (if that's a good thing, I'm still deciding). Well located off the highway.
Excellent customer service from Darcy
Customer service at this facility is outstanding. They go above and beyond to help their customers. Darcy was leaving for the day when my gate access was not working. She did not hesitate to immediately go back into the office and resolve the issue.
Excellent facility and customer service
I have never rented a storage unit before. However, I was impressed by the reviews for this one, as well as that it was near my home. I was not disappointed. It is everything I needed plus a huge dose of friendly customer service. If you need a storage facility for any reason, I highly recommend Public Storage, 4720 Business Drive in Fredericksburg.
Affordable
This was the most affordable storage unit we could find in the area. Everywhere else for the same storage space was $150 more expensive (and some even double the price).
Priced way to high!
I have a 10x15 unit and have to pay $198+ins the initial set up was $248 to start up with fees and lock charges. I feel like this is price gouging because the units are in demand right now. After this month hopefully I won’t need it. Mind you this isn’t a air controlled unit either. The customer service was great! The unit still has something sticky on the floor of it.