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SmartStop Self Storage - Escondido - 852 Metcalf St

Escondido, CA 92025
4.50 out of 5 stars - based on 53 Reviews
"Unfortunately, I have to retract my previous positive review after my experience over the past four months. To start, I was given a faulty lock that had to be drilled out, which took several days and three different employees to resolve. The attitude of the staff noticeably changed for the worse once I had rented the unit. Then, this month, they nearly doubled my rent without warning! I’ve also called twice over the past week, requesting to speak with the corporate manager, but I still haven’t received a call back. If I were you, I’d go with another company."
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Storage Units

size
5' x 8' UNIT

1st month rent free

  • Climate controlled
  • Interior
  • Elevator
$63.00
per month $105.00
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size
5' x 9' UNIT

1st month rent free

  • Climate controlled
  • Interior
  • Elevator
$63.00
per month $105.00
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size
5' x 10' UNIT

1st month rent free

  • Climate controlled
  • Interior
  • Elevator
$71.00
per month $118.00
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size
5' x 10' UNIT

1st month rent free

  • Climate controlled
  • Floor 1
  • Interior
3 left at
$81.00
per month $135.00
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size
5' x 15' UNIT

1st month rent free

  • Climate controlled
  • Interior
  • Elevator
$86.00
per month $144.00
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size
10' x 10' UNIT

1st month rent free

  • Climate controlled
  • Interior
  • Elevator
$108.00
per month $216.00
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size
10' x 12.5' UNIT

1st month rent free

  • Climate controlled
  • Interior
  • Elevator
2 left at
$118.00
per month $237.00
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size
10' x 15' UNIT

1st month rent free

  • Climate controlled
  • Interior
  • Elevator
2 left at
$154.00
per month $307.00
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size
10' x 22' UNIT

1st month rent free

  • Climate controlled
  • Floor 1
  • Interior
1 left at
$348.00
per month $498.00
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size
10' x 30' UNIT

1st month rent free

  • Climate controlled
  • Floor 1
  • Interior
1 left at
$480.00
per month $630.00
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Move-in-date
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Showing 1-10 out of 10 units

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Features & amenities

BILLING
  • Auto-pay available
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
  • Rent due on same day each month per lease start
ACCESS
  • Electronic gate access
  • Handcarts available
  • Elevator available
MOVING
  • Moving supplies for sale
VEHICLE STORAGE REQUIREMENTS
  • Vehicle must be running
  • Vehicle requires registration
SECURITY FEATURES
  • Fenced and lighted
  • Video cameras on site
  • Manager lives on-site
OTHER
  • Vehicle requires insurance
  • Homeowners/renters insurance accepted
ADMINISTRATION
  • Admin fee: $29.00

Office Hours

Sun
10:00 AM - 2:00 PM
Mon
9:30 AM - 6:00 PM
Tue
9:30 AM - 6:00 PM
Wed
9:30 AM - 6:00 PM
Thu
9:30 AM - 6:00 PM
Fri
9:30 AM - 6:00 PM
Sat
9:00 AM - 4:00 PM

Access Hours

Sun
6:00 AM - 2:00 PM
Mon
6:00 AM - 6:00 PM
Tue
6:00 AM - 6:00 PM
Wed
6:00 AM - 6:00 PM
Thu
6:00 AM - 6:00 PM
Fri
6:00 AM - 6:00 PM
Sat
6:00 AM - 6:00 PM
How It Works
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1. Select Your Unit
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2. Reserve for free

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3. Visit your facility
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4. Move in

Customer reviews

4.50 out of 5 stars - based on 53 reviews

Showing 1-5 of 53 reviews
November 22nd, 2024

Stay away!

Unfortunately, I have to retract my previous positive review after my experience over the past four months. To start, I was given a faulty lock that had to be drilled out, which took several days and three different employees to resolve. The attitude of the staff noticeably changed for the worse once I had rented the unit. Then, this month, they nearly doubled my rent without warning!

I’ve also called twice over the past week, requesting to speak with the corporate manager, but I still haven’t received a call back. If I were you, I’d go with another company.

- Jonathan Aguirre
July 14th, 2024

Move in

Staff is very pleasant and professional

- Lisa Goguen
May 21st, 2024

Quick and easy checkin

Total time including showing and putting a lock on my space was less than 30 mins. Ladies were knowledgeable and courteous. Great experience. Really nice facility.

- Randy
April 30th, 2024

Michelle has excellent customer service.

It's a great facility-clean, easy to use, and has friendly staff.

- Julia Vega
March 19th, 2024

Excellent Customer Service

Brandon greeted us with a friendly smile. He is knowledgeable and professional. Delivered a very good impression on our 1st time meeting with him and we were able to sign up to rent a space the same day.

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Reviews Summary

5 stars
34
4 stars
11
3 stars
3
2 stars
2
1 star
1
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