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Stay away!
Unfortunately, I have to retract my previous positive review after my experience over the past four months. To start, I was given a faulty lock that had to be drilled out, which took several days and three different employees to resolve. The attitude of the staff noticeably changed for the worse once I had rented the unit. Then, this month, they nearly doubled my rent without warning!
I’ve also called twice over the past week, requesting to speak with the corporate manager, but I still haven’t received a call back. If I were you, I’d go with another company.
Move in
Staff is very pleasant and professional
Quick and easy checkin
Total time including showing and putting a lock on my space was less than 30 mins. Ladies were knowledgeable and courteous. Great experience. Really nice facility.
Michelle has excellent customer service.
It's a great facility-clean, easy to use, and has friendly staff.
Excellent Customer Service
Brandon greeted us with a friendly smile. He is knowledgeable and professional. Delivered a very good impression on our 1st time meeting with him and we were able to sign up to rent a space the same day.