KO Storage of Superior - 2030 Elmira Ave

Low quality unit, poor maintenance.

No-contact rental, extensive on-line questionnaire, garbage in unit upon arrival, no key to door knob lock, past tenant articles screwed to wall. Sales associate very friendly and respectful and prices reasonable. Maintenance team needs training. Took me almost 2hours to get unit ready to place property into unit.

Not what I expected

When I made the reservation the service rep was absolutely fantastic, he was wonderful at explaining everything and helped me fill out the paperwork.
However when I arrived at the unit I was very surprised to see that there was no security access gate around the perimeter as I was lead to believe when I created when. I reserved my locker and created a gate access codes.

The latch to open the locker is extremely hard to open, and when our friends dropped off more items for me after I'd already headed back home (2 hrs away) they said there was water pooling on the floor. I am crossing my fingers that nothing gets moldy, warped or wrecked.

Perfect size for what I needed. Thank you

Great customer service answered the phone when I had questions.

Very pleasant experience

They helped me when I was in a pinch easy to find a very helpful over the phone

An easy solution to a big headache thank you so much.

When I filled everything out online I didn't pay attention to directions or numbers the people at the switchboard walked me to the right place.