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Office Closed Locked Out of Unit Still Charged Unable to Access Waste Money
Followed all instructions per written & phone communication. Wasted time & money. Unable to access rented unit for three days despite paying all fees & spending hours on phone both at gate of facility (while locked out) & calling customer service from home. No call back from property management. Difficult to get anyone on the phone. When I finally got through the call was outsourced abroad & they could not take any steps without checking with a supervisor. Was on hold forever & my questions were not directly answered or resolved. I had to cancel my contract & they refused to refund “admin fees” which are equivalent to one months rent for unit that I never used. I don’t recommend AT ALL.
Great customer service!!!
Great customer service!!!
It was smooth
It was smooth, fast, and the stuff were amazing.
great process and people
great process and people
Excellent service
Excellent service