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There was a few problems with the move, but your unit manager was helpful.
I was told I would be able to move in early on the morning, only to arrive and find my unit not available to me. I contacted customer service who gave me the number the area manager. After a couple of hours I went to the location of the main office. The manager apologized for the inconvenience and we returned to the unit and was given access. The facility is clean and well maintained and the security is excellent. Despite the early problems, I would highly recommend this company.
Too much stuff
I had too much stuff & was running out of room. The Public Storage facility is close to my condo. Rental was easy.
Poorly Maintained and Non-Existent Customer Service
Public Storage went downhill after Sylvia left and hit rock bottom with the conversion to a virtual location. Your call center is a customer service hell.
Sylvia is so kind and so helpful
Sylvia is so kind and so helpful! I feel so good storing my stuff with you because she made such a good impression on me.
Everything went smoothly
Everything went smoothly. The manager is so nice and knowledgeable.