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Disorganized, inconsistent
Assigned to wrong unit; unit reserved online unavailable at check-in;online reservation information about facility was incorrect; didnt realize until check-in that access closed at 6 pm daily: INCONVENIENT DEAL BREAKER!
Krystal in the front desk, super attentive and with the best attitude.
You get what you expect. Good service from front desk, good space for good price. Clean, safe, easy to manage. The ONLY thing, if that matters to you, it really doesn’t matter to me… was that they charged you for a lock fee (you need one anyways…) and hours are not 24/7. They are 6-6 during the week and 6-5 on weekends. That’s it.
Good location for me, price is high
Wifi access is awesome. Insurance mandatory is not.
Friendly helpful staff
Staff were on the ball and able to give me several alternative storage choices (inside access, outside access, ground floor or upstairs/elevator access etc) with prices and features for each so I could decide which one I preferred.
Great communication from everyone I...
Great communication from everyone I encountered at Public Storage. Customer service is their priority.