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The people were friendly and professional and the facility was very clean.
Very impressed by the cleanliness of the entire facility.
Good overall
Good customer service thank you
Not impressed
The outside parking is not clearly marked, things there have been there for years. The first space was not 10 feet but charged me to transfer to another spot. Need to pay attention on where they park things so that its more easy to navigate campers through. Unless they just want vehicles. Horrible experience trying to get it set up. Could never get any one in the office, one guy called back and gave personal cell so I could text so he could be there, never responded to text, calls, vm etc. Finally got everything done on line to only show up and find spot was not 10 feet(even though the woman in the office said it was) I actually measured and it was barely 9 feet across from each things storedby it. Than she said we should have looked at it before. Tried to explain to her that we had tried for two days and was not able to get any one in the office. She replied she cant speak for others. She did get a different spot that is working but will be trying to find a new place. Very ghetto feeling (the outdoor parking part) As the storage units look nice
Get what you pay for I guess
Horrible experience with the actual facility, not customer service. Was told couldn't do it all on line by rep at the storage unit, had to bring in paper work. Went to facility on day and within hours says office open. No one there called office number no answer. Called customer service line and they said they would connect with on site manager. No answer left another message didn't call back until much later. Guy than gave me his cell phone to contact him next day so we could arrange a time. Next text texted him several times,called and left messages no response. Called customer service line and they said they could do all on line and get pass code. Did that. Go to show up and the space is so small.(was NOT 8 feet) Luckily some one was in office and she said we should have looked at the spot before we said ok. I stayed we tried and no one was here. She said she could give us another spot($1 to transfer it🤦‍♀️) that ended being ok.it has-been a nightmare trying to get it all set up. The parking storage is not clearly marked. Spacing not true ..very frustrating.
Parking
Parking is a headache and parking lot is a torn apart