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Selfstorage
STACY at selfstorage Carlsbad is AMAZING very helpful and knowledgeable also the facility is very clean and safe HIGHLY RECOMMEND
Stacey is the best
I was having a hard time figuring out what size storage unit I needed and Stacey spoke to me several different times to help me determine. I ended up with the perfect size for my stuff and she was attentive and available to help make move-in day easy. She even made sure to check in before going on her lunch break to make sure we were doing ok. Truly great customer service and I really appreciated it. After having such nice conversations on the phone I was actually excited to meet her in person!
Customer service
On the day of move in the lock wasn't working correctly. The manager was too busy to assist so I went and purchased another lock. Then a day later I called to speak with her and she said I have to go back and change lock she doesn't take appointments I just have to find her while she is making her rounds.
Does anyone work there?
Does anyone present on the premises? I would like to submit insurance paperwork but the doors are always locked during open hourd
okay...
Hard to get a hold of someone at the office. No phone number available