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Not what we expected
We didn't receive adequate communication about the gate code and there was no office on site. We happened to have cell phones but the world shouldn't revolve around cell phones and had we not had one on hand, we couldn't have gotten in. The code I assigned online at check in didn't work and no instructions were received to tell us that our code didn't work. Also, the location is remote and industrial. I see it may have a high risk of break ins at night with it being so isolated. I just hope the security is good and the facility has a good security camera system.
Easy process clean facility
The online process was easy to use ,and the facility was clean and nicely maintained
Great Experience
After a little confusion (on my part) about the location of the facility, everything went smoothly thanks to your patient customer service reps.