Midgard Self Storage - Lakewood Ranch

Terrible Customer service

Would never use again, after I am done in January with this storage.

Stop sending me repeated Survey's.

Excellent experience-friendly staff. Clean, convenient.

The rental experience was so helpful in my distress over my flooded home. Kind a compassionate person I talked to on the phone. I wish I remembered his name.

Professional Management. Good location.

Professional Management. Good location.

Easiest and Kindest experience with a Storage facility ever!

What a great experience. It was so easy and they assist you in a way that they make you feel extra special. I will always use Midguard!

Water damage ignored.

I have been paying monthly for approximately 2 1/2 years for a small aid conditioned unit to store important documents and personal items at Midgard storage located at 10810 Internet Place, Bradenton, Fl. 34211.
On Nov. 3, 2021 I opened my unit to retrieve folding chairs. I noticed that there was water on the floor and that a number of the boxes had water stains.
I went to the front office and the "manager" came to the unit and viewed the water problem. He said that he would call the air conditioning company (assuming that was the problem) and I would receive a phone call immediately thereafter.

Nothing.

On Nov. 12 I went back to the unit and saw that the water damage had spread throughout the unit although it appeared dry. I went to the office to see what had transpired and the lady had no clue and stated that the manager was not there.

Great. I can only assume that numerous boxes are ruined and that contents are moldy as well as luggage stored in the unit.

There appears to be no one in charge of this place.