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潇摯
Good and easy reservation process
SEEMS OK
Customer service seems to be a bit lacking. We rented a small unit on the second floor and were emailed the code to get into the facility but nothing else. Luckily, to save time, we had purchased one of their locks as it turned out only their lock would fit in our little unit. But, the gentleman at the front desk didn’t know this. And we didn’t know that the proper lock was already sitting in our unit for us. Not a biggie. But, we were given no instructions on how to access the unit itself and wandered around the facility for a while until we finally bumbled on to what we had to do. My impatient husband was not happy.
Was very helpful
Tom was very helpful! Storage was clean!
I was assisted by Tom at Public Storage...
I was assisted by Tom at Public Storage in Chanhassen. Tom was very, very helpful and considerate. I had (and still have) a complicated situation as far as time frames, the potential sale of a cabin and a date for needing a storage unit. Tom worked with me to explore several options to address and (hopefully) resolve my predicament. It is due to Tom that I would highly recommend the Chanhassen Public Storage to others. He is the Best!!!
Jeff Miller
Close to home
Super convenient and secure which for my daughter and I was a huge plus. 24 hour access and the manager was awesome.