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Customer Service and Access
The customer service from David was A++++ when I was purchasing the unit. The access is so easy with the app and the automatic gate is great with the app.
User friendly
Cameron helped me with my access code and with my lock as this is the first time I have rented a storage unit.
Thank you Cameron.
Jennifer was amazing
Jennifer, the manager, was extremely helpful and kind. She made sure everything ran so smoothly.
A few considerations:
They don't tell you that 10' wide is less than 9' wide doorway so pretty difficult to get wide trailer into. The aisle is pretty narrow for negotiating truck/trailer. The on-site staff person was pleasant and helpful when you could find her.
Unit was exactly as described!
Unit was exactly as described and facilities were clean and easy to navigate. There were several dolly's available which made it easy for us to show up and start moving things into our unit right away. Our unit was on the third floor but the elevators moved quickly so it wasn't a problem.