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My experience was smooth and quick
My experience was smooth and quick, thanks to Montrell. I would recommend using Public Storage to my friends if need be.
The process was extremely easy
The process was extremely easy. The manager explained everything in terms that were easy to understand. She was very enjoyable to work with.
Good service
Good service
Service
Service, explanations and attitude of manager (Denise Brown) was outstanding. Made the experience pleasant and quick.
I was rather disappointed that after I...
I was rather disappointed that after I confirmed my unit online and then twice over the phone, that I was forced to rent a larger unit(5x10 instead of 5x5). This was especially disappointing after driving 9 hours to move my belongings to a new city and then feeling like I had been lied to leading up to my move-in. Now I am stuck with a storage unit that is too big and will probably have them tell me that I have to pay a higher price than I was quoted for no fault of my own. Other than that, the facility is fairly clean and I feel my items are secure there.