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Everything at this site worked out...
Everything at this site worked out perfectly for me and my needs. The site manager (I believe his name was Michael), was fantastic; what a gentleman.
Not professional with billing
I've been trying to contact your billing department regarding charges that are on my credit card by you and I have spoken to the front desk and called at least 8 times and still cannot get a proper answer. I have been charged three different amounts. One of them should be the correct amount but I need to know why the other two charges are there. They need to be reversed and I would also like an email indicating they will be reversed. This is very frustrating for me . I have paid a lot of $$ to move into your facility. If I had known it is this difficult to get a simple answer I would have chosen another company.
Great service and easy to use!
Great service and easy to use!
Exceptionally helpful staff; clean, bright facility
Kelly was exceptionally helpful and answered all of my questions. She provided me with a tour of the facility and pointed out all of the services available. We had previously met with Steve, who was equally helpful. The facility is clean and bright. A great experience
I was helped by Kat
I was helped by Kat. She was very helpful and a credit to public storage. She answered all our questions and even checked with other public storage locations. She sold the Laguna woods location to us over other locations without being pushy, just informative. She was very honest with all our questions. I would definitely recommend this location, they go out of their way to be helpful.