Public Storage - Maple Grove - 11601 Lakeland Dr

Easy to work with.

Staff was helpful in generating the rental agreement.

Computer systems are a train wreck

The on-site employees are great, if you can reach them. There is a phone forwarding system that makes it difficult to reach a particular site, and it’s becoming increasingly difficult to find someone in the office because corporate is cutting their hours.

The reservation system is a mess, many available sites aren’t available online. The system lets you “reserve” a space 4 weeks in advance, but doesn’t actually reserve anything, it just locks in a price, because everything is first come first serve. The system will cancel the reservation after 3 weeks, potentially leaving you without a spot and with the employees unable to honor the original price.

Storage unit was bigger than expected

Second location is poorly marked with signage

Very friendly service from the manager.

We are pleased with the public storage location. It seems safe for our vehicle.

Manager was very friendly and informative

I needed something quick and close, they had availability. Unit was clean and worked out good. Only downside is I wish I wasn't out of state prior to maybe get an end unit and not a middle one. Management is knowledgeable and helpful. 1st time for a storage unit for me.