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Had excellent service on first rental...
Had excellent service on first rental and 2 days later wasn't so nice. One, the manager ask us to leave as we arrived 5 mins to closing and someone else was there before us being waited on. We were told it was 6pm and closed and were ask to vacate office. So my helper called the 800 service line and got us a locker but the price was full price not the special of 50.00 move in for 1st mth, I was charged full price. With a full truck needing storage because my house had flooded and couldn't move in that day. Hoping to be gone before 2nd month billing and won't recommend this location. For my situation I would of thought It would of been considered more so by the manager and being the day after of the 1st rental. Poor business choice.
Kudos
Jerry and his crew have all been safe, respectful, hard workers and kind. My pictures and China were taken to a smaller unit and the fellows came for my furniture, wrapped everything with care and took all that to my larger unit. Thank you Jerry for being so very kind and treating me with respect, I will definitely call again and recommend your company to my acquaintances. Thank you so much
Great service
Tom was really nice and professional.
The property manager
The property manager, Holly was very helpful with all of my questions and concerns. I have never had to rent a storage space in my past so I was a little bit Leery and had a lot of questions. Holly was very kind patient and reassuring. By the time I had signed up and left I felt completely comfortable and that my belongings would be secure. I work in the retail industry myself so customer service is very important to me and I would say that I have higher standards than then most other people do. That being said I would highly recommend public storage and Maggie to any of my friends and family members that had need of storage or had questions and concerns. I had filled out a review also the same day that I moved my my things into the unit as well. I hope that you have access to that so that you can see additional more detail information that I provided.
Excellent service.
Excellent service.