Public Storage - Falls Church - 400 North Roosevelt Blvd

Very smooth move in experience!

No complaints here. The facility was well maintained and move in was very easy

Nice service

The guy when I show up he was really good and nice attitude. I was sep 21 around 2pm. Thanks really nice service and nice , clean place. рџ‘Ќ

Thoroughly disappointed

Due to medical issues I reserved a unit at this facility without seeing it in person first and I bitterly regret it. I had previously had an excellent experience with a brand new Public Storage facility in Fairfax, but this was a completely different experience. This location is old, rusty, dirty, dark, the customer service was terrible, I was made to wait multiple times when I came to fill out paperwork and could not understand the man at the desk because his accent was so thick. I was made to purchase a special lock for this location and couldn't use the lock I already had, and was not told until I was on my way over that I was not eligible for the introductory promotion. I'm saving a couple hundred dollars a month, yes, but I'm constantly worrying about my business inventory being damaged by leaks or mold. By the time I got there I had no choice but to move in, but I will be moving out again just as soon as I can. This place is disgusting and I strongly encourage potential renters to look elsewhere!

Easy move-in!

Super easy move-in. Just show up and go to your unit and everything is there for you to move into your unit.

Good customer service

The property manager had step in and helped me with my concerns and made me feel great about having the unit there.